Loading privacy policy...

Privacy Policy

Last updated: September 24, 2025

At UniMentorAI by Neuro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or profile
  • Use our AI University Matcher
  • Submit contact forms or inquiries
  • Subscribe to our newsletter
  • Participate in surveys or feedback
  • Use our essay assistance tools

This information may include:

  • Name, email address, and phone number
  • Academic information (GPA, test scores, grades)
  • Educational background and intended major
  • Extracurricular activities and achievements
  • University preferences and application goals
  • Essay content and writing samples
  • Communication preferences

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information from third parties, including:

  • Social media platforms when you connect your accounts
  • University databases and ranking systems
  • Analytics providers
  • Payment processors (for paid services)

How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

  • Provide AI-powered university matching services
  • Generate personalized recommendations
  • Offer essay writing assistance and feedback
  • Calculate admission probability predictions
  • Provide customer support and assistance

2.2 Communication

  • Send important updates about our services
  • Respond to your inquiries and support requests
  • Send newsletters and educational content (with your consent)
  • Notify you about new features and improvements

2.3 Service Improvement

  • Analyze usage patterns to improve our AI algorithms
  • Develop new features and services
  • Conduct research and analytics
  • Ensure website security and prevent fraud

2.4 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and interests
  • Enforce our Terms of Service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services:

  • Cloud hosting providers
  • Analytics services
  • Email marketing platforms
  • Payment processors
  • Customer support tools

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or subpoenas
  • Legal proceedings
  • Protection of our rights and property

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

3.4 Consent

We may share your information with your explicit consent for specific purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

4.1 Technical Safeguards

  • SSL encryption for data transmission
  • Secure data storage and backup systems
  • Regular security assessments and updates
  • Access controls and authentication
  • Firewall and intrusion detection systems

4.2 Administrative Safeguards

  • Employee training on data protection
  • Limited access to personal information
  • Regular security audits
  • Incident response procedures

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

5.1 Types of Cookies

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

5.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format
  • Request information about how we use your data

6.2 Correction and Updates

  • Correct inaccurate personal information
  • Update your profile and preferences
  • Modify your communication settings

6.3 Deletion and Restriction

  • Request deletion of your personal information
  • Restrict processing of your data
  • Object to certain uses of your information

6.4 Withdrawal of Consent

  • Withdraw consent for marketing communications
  • Opt-out of data processing for certain purposes
  • Unsubscribe from newsletters and updates

To exercise these rights, please contact us at privacy@unimentorai.neuro

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Other appropriate safeguards as required by law

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and algorithms

When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Post the updated policy on this page
  • Update the "Last updated" date
  • Notify you of significant changes via email or website notice
  • Obtain your consent for material changes where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

General Inquiries: neuroleague.ai@gmail.com
Address: Toshkent, Toshkoʻcha koʻchasi, 159A, Tashkent, Uzbekistan